Terms of Service

These Terms of Service ("Terms") govern your use of the PriceOtter mobile application and related services (collectively, the "App"), operated by Quirence, Inc. ("we", "us", or "our"). By creating an account or using the App you agree to these Terms and our Privacy Policy. If you do not agree, do not use the App.

Eligibility

You must be at least 13 years old to use the App (16 if you are in the EEA or UK). By using the App you represent that you meet this requirement and have the authority to enter into these Terms.

Your account

You're responsible for keeping your account credentials secure and for all activity under your account. Tell us promptly at [email protected] if you suspect unauthorized access. You can delete your account at any time from Profile → Account → Delete Account.

What the App does — and does not — do

PriceOtter monitors product prices from participating retailers and alerts you when prices drop. The App does not sell, ship, or fulfill products. Every purchase happens on the retailer's own website or app, subject to that retailer's terms, pricing, shipping, returns, and warranty policies. We are not a party to any transaction between you and a retailer.

Price, availability, and product information are provided on an "as-is" basis and may be inaccurate, out of date, or reflect crawler extraction errors. Always verify price and availability on the retailer's site before purchasing.

Affiliate links

PriceOtter may earn a commission when you make a purchase through an affiliate link surfaced in the App. This commission comes from the retailer and does not change the price you pay. Affiliate participation does not influence which products we track on your behalf.

Otter (AI assistant)

The App includes "Otter," an AI-powered shopping assistant. Otter's responses are generated by large language models and may be inaccurate, incomplete, or out of date. Otter's output is not financial, legal, medical, or professional advice. Use your own judgment before acting on anything Otter tells you. If Otter produces content you believe is inappropriate, inaccurate, harmful, or spammy, long-press the message in the App to report it — we review reports to improve Otter and remove abusive patterns.

Acceptable use

You agree not to:

• Reverse engineer, decompile, or attempt to extract the source code of the App;
• Use the App to scrape, resell, or redistribute retailer price data;
• Interfere with or disrupt the App's servers or networks, or attempt to gain unauthorized access to any system;
• Use the App to harass, defraud, or impersonate others;
• Upload unlawful, infringing, or harmful content (including via Otter chat);
• Circumvent any rate-limits, access controls, or anti-abuse measures;
• Use the App in violation of applicable law.

We may suspend or terminate accounts that violate these rules.

Intellectual property

The App, including its brand, design, and software, is owned by Quirence, Inc. and protected by copyright and trademark law. We grant you a personal, non-exclusive, non-transferable, revocable license to use the App for its intended purpose. All other rights are reserved. Retailer product names, descriptions, and images displayed in the App belong to their respective owners.

User-generated content

Content you submit through the App (wishlist names, chat messages, report details, etc.) remains yours. You grant us a worldwide, royalty-free license to store and process that content (i) to operate the App and enforce these Terms, and (ii) in de-identified or aggregated form, to develop and improve our products — including the recommendation, search, and AI features that power the App. We do not use the raw text of your chat with Otter to train models without your consent. See our Privacy Policy for details.

Disclaimers

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT PRICE AND PRODUCT INFORMATION WILL BE ACCURATE.

Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, QUIRENCE, INC. AND ITS OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUES, DATA, OR GOODWILL ARISING OUT OF OR RELATED TO YOUR USE OF THE APP. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF THESE TERMS OR THE APP WILL NOT EXCEED US$100.

Indemnification

You agree to indemnify and hold harmless Quirence, Inc. from any claims, damages, or expenses (including reasonable attorneys' fees) arising out of your use of the App in violation of these Terms.

Termination

You can stop using the App and delete your account at any time. We may suspend or terminate your access if we believe you have violated these Terms. Sections that by their nature should survive termination (intellectual property, disclaimers, limitation of liability, governing law) will survive.

Governing law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-laws principles. Any dispute will be resolved exclusively in the state or federal courts located in Delaware, and you consent to their jurisdiction.

Changes

We may update these Terms from time to time. Material changes will be announced in the App. Continued use of the App after an update means you accept the updated Terms.

Contact

Questions about these Terms? Email [email protected].